Total visibility into how leads are handled: arrival, assignment, first response, and follow-up — with overdue work surfaced automatically so nothing slips.
Managers track lead follow-up in Tetherlo from a single dashboard: when each lead arrived, where it came from, who it was assigned to, when they first responded, and whether the follow-up actually happened. Overdue follow-ups surface automatically, so accountability doesn't depend on you chasing your team.
Performance shouldn't depend on who remembers to follow up. Tetherlo makes sure it always happens — and shows you when it doesn't.
Every lead is timestamped the moment it arrives, tagged with its source, and tied to an owner. You can see the first-response time and every touch after it — calls, texts, emails — so you always know exactly how a lead was handled and where it stands.
Route new leads instantly with round-robin or rule-based assignment, then hold the team to response-time SLAs. When a lead sits too long, Tetherlo escalates it — so speed-to-lead stops being a hope and becomes a process.
Tetherlo prompts each rep through their follow-ups and flags anything overdue to you. Performance stops depending on who remembers to follow up, because the system makes sure the next step always happens — and tells you when it doesn't.
One dashboard shows leads handled, response time, follow-ups completed, calls made, and conversions per rep. You can spot your top performers, coach the rest from real call recordings, and run the team on numbers instead of gut feel.
First-response timers and SLAs keep every new lead handled fast.
Every lead has an owner — no orphaned enquiries.
Missed follow-ups escalate to you automatically.
Volume, talk time, and recordings per rep for coaching.
Activity, response time, and conversions in one view.
Auto-logged activity means reporting you can rely on.
Every lead shows its arrival time, source, owner, first-response time, and full activity history in one view. Overdue follow-ups are flagged automatically, so managers can see exactly which leads need attention without chasing the team for updates.
Yes. Each lead records who it was assigned to, when they first responded, and every touch afterward. You get a clear, timestamped trail for accountability and faster, fairer pipeline reviews.
The system queues each rep's follow-ups and prompts them when one is due. If a follow-up goes overdue, it escalates to the manager — so consistent follow-up becomes the default instead of depending on individual discipline.
Leads handled, response time, follow-ups completed, calls made and talk time, and conversions — all per rep, in one dashboard. You can drill from any metric into the underlying calls and conversations to coach effectively.
Book a demo and we'll show lead assignment, response-time SLAs, overdue-follow-up alerts, and call analytics in action.