Healthcare

Never miss a patient enquiry — capture, call, and follow up automatically

A healthcare CRM for clinics, hospitals, dental, and diagnostics — every enquiry captured, every call tracked, every reminder sent, with a front desk you can hold accountable.

A healthcare CRM is the system that captures patient enquiries, books and reminds appointments, and tracks every follow-up in one place. Tetherlo brings calls, WhatsApp, web forms, and Google enquiries into a single patient record — so no booking is missed and your front desk runs on a clear, accountable process.

For clinics & hospitals

Turn enquiries into booked, returning patients

Phone is the dominant channel in healthcare — Tetherlo makes every patient call and message visible, tracked, and followed up.

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Capture every patient enquiry, from every channel

Phone calls, WhatsApp, web forms, and Google enquiries all land in one patient record. Nothing is scattered across a notepad, a personal phone, and an inbox — your team sees the full picture for every patient in a single place.

  • Calls, WhatsApp, web forms, and Google in one record
  • No enquiry lost to a personal phone or sticky note
  • Assign each enquiry to the right coordinator instantly
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Telephony built for clinics

Track and record every patient call, see who answered and who missed it, and fire an automatic missed-call text-back so a busy reception never costs you a booking. Recordings help you coach the front desk and resolve any dispute.

  • Call tracking and recording on every patient call
  • Missed-call text-back recovers lost bookings
  • Coach reception from real recorded calls
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Automated reminders cut no-shows

Appointment reminders and recall sequences run automatically over SMS and WhatsApp, so patients show up and lapsed patients come back. Your team stops making reminder calls by hand and your calendar stays full.

  • Automated appointment reminders over SMS & WhatsApp
  • Recall and re-engagement sequences for lapsed patients
  • Fewer no-shows, fuller schedules
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Front-desk accountability

Managers see response times, who handled which patient, and whether the follow-up happened — with overdue work flagged automatically. You can run a busy reception on a clear process instead of hoping nothing slipped.

  • Response times and ownership per enquiry
  • Overdue follow-ups surfaced automatically
  • One dashboard for the whole front desk
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Built with patient trust in mind

Access controls and a full activity trail help you handle patient information responsibly. Configure consent and recording behaviour to align with the privacy rules that apply to your practice and region before you go live.

  • Role-based access and audit trail
  • Configurable consent and call-recording behaviour
  • Designed to support your compliance requirements
What you get

Everything your front desk needs

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Patient record

Every call, message, and appointment in one timeline.

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Call tracking

Record patient calls and recover missed ones automatically.

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Reminders

Automated appointment reminders and recalls reduce no-shows.

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Omnichannel

SMS, WhatsApp, web chat, and email in one inbox.

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Reviews

Automated review requests build your clinic's reputation.

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Access control

Role-based access and audit trail for patient data.

Healthcare FAQ

Healthcare CRM — your questions

What is a healthcare CRM?

A healthcare CRM captures patient enquiries, books and reminds appointments, and tracks follow-ups in one system. Unlike a hospital management or records system, it focuses on patient acquisition and communication — turning enquiries into booked, returning patients.

How does Tetherlo reduce patient no-shows?

Tetherlo sends automated appointment reminders over SMS and WhatsApp and runs recall sequences for lapsed patients. Reminders go out without staff effort, so more patients show up and your calendar stays full.

Is Tetherlo a replacement for our hospital management system?

No. Tetherlo is the patient acquisition and communication layer — calls, enquiries, reminders, and follow-up. It complements your clinical or records system rather than replacing it, sitting where patients first reach out.

How is patient data handled?

Tetherlo provides role-based access and an activity trail, and call recording and consent behaviour are configurable. Confirm the exact privacy and consent rules for your region and practice, then configure Tetherlo to align before going live.

See Tetherlo for your practice

Book a demo and we'll show patient capture, call recording, and automated reminders mapped to how your clinic runs.