sms
SMS / text
Two-way texting with templates and automation.
Unified Inbox
Every conversation, every channel, one inbox
SMS, WhatsApp, Facebook, Instagram, email, web chat, Google Business Messages, and calls — threaded per contact, with missed-call text-back so nothing is lost.
No credit card · 20-min setup walkthrough
Unified inbox · 4 channels
All conversations from WhatsApp, Instagram, Email, and SMS in one place.
searchSearch conversations…
2 unread
- SM
Sarah Mitchell
2m agoWhatsAppYes, I'd love to schedule a consultation for next week.
- AK
Aanya Kapoor
14m agoInstagramCan you share your portfolio for kitchen interiors?
- RV
Rohan Verma
1h agoEmailFollowing up on the modular kitchen proposal you sent last week.
- MN
Meera Nair
3h agoSMSWhat are your rates for a full living room redesign?
- PJ
Priya Joshi
YesterdayWhatsAppThank you for the quote! I'll confirm by tomorrow.
Tetherlo's unified inbox brings every channel into one threaded conversation per contact: SMS, WhatsApp, Facebook Messenger, Instagram DM, email, web chat, Google Business Messages, and phone calls. Your team replies from any channel without switching tools, and nothing is missed because everything lands in one place.
Channels
One inbox for all of it
Customers reach out everywhere. Tetherlo brings every channel into a single, threaded conversation.
chatWhatsApp
Reply and broadcast on the channel customers actually read.
forum
Facebook Messenger
Capture and answer Messenger conversations.
photo_camera
Instagram DM
Turn Instagram DMs into tracked leads.
mailEmail
Full email threads against the contact record.
support_agent
Web chat
Website chat widget routed into the same inbox.
business
Google Business Messages
Answer Google Business Profile chats in one place.
call
Phone calls
Calls logged and recorded alongside every message.
How it works
Built for fast, accountable replies
Every channel, one conversation per contact
SMS, WhatsApp, Facebook, Instagram, email, web chat, Google Business Messages, and calls all thread into a single timeline for each contact. Your team sees the full history — however the customer reached out — and never loses context switching between apps.
- 8+ channels in one threaded conversation
- Complete history per contact, regardless of channel
- Reply from any channel without leaving Tetherlo
Assign and route from the inbox
Assign conversations to the right rep, leave internal notes, and keep ownership clear. Incoming messages can route by rules so the right person responds fast, and managers can see who's handling what at a glance.
- Assign conversations and @-note teammates
- Rule-based routing for fast first response
- Clear ownership across the whole team
Missed-call text-back, built in
When a call is missed, Tetherlo automatically texts the caller so the conversation continues instead of going cold — and that text lands right back in the same unified inbox for your team to pick up.
- Automatic text-back on every missed call
- The reply returns to the same inbox thread
- Busy lines stop costing you leads
Inbox FAQ
Unified inbox — your questions
Which channels does Tetherlo's inbox support?
Tetherlo's unified inbox supports SMS, WhatsApp, Facebook Messenger, Instagram DM, email, web chat, Google Business Messages, and phone calls. Every channel threads into one conversation per contact, so your team works from a single place.
Can different team members handle the same inbox?
Yes. Conversations can be assigned and routed to specific reps, with internal notes and clear ownership. Managers can see who is handling which conversation and how quickly the team is responding.
What is missed-call text-back?
When someone calls and the line is missed, Tetherlo automatically sends them a text inviting a reply or booking. The response returns to the same unified inbox, so a missed call becomes a live conversation instead of a lost lead.
Keep reading
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See the inbox in action
Book a demo and watch every channel land in one place — with assignment, routing, and missed-call text-back live.
Prefer a quick 15-min call? Book one here
Integrations
Plays nicely with your entire stack
Connect the tools you already use — native integrations across your stack.
- Stripe
- Google Calendar
- Zoom
- Shopify
- Zapier
- PayPal
- Google Ads
- Calendly
- WordPress
- Mailchimp
- Razorpay
- TikTok
- Google Analytics
- HubSpot
- QuickBooks
- Make
- Square
- Gmail
- Google Meet
- YouTube
- Mailgun
- Wix
- X
- Meta
- Slack
- Twilio
- Salesforce
- Stripe
- Google Calendar
- Zoom
- Shopify
- Zapier
- PayPal
- Google Ads
- Calendly
- WordPress
- Mailchimp
- Razorpay
- TikTok
- Google Analytics
- HubSpot
- QuickBooks
- Make
- Square
- Gmail
- Google Meet
- YouTube
- Mailgun
- Wix
- X
- Meta
- Slack
- Twilio
- Salesforce